Frequently Asked Questions

What is your Cancellation Policy?

More than 6 weeks before rental start date: A €25 administration fee

Less than 6 weeks before rental start date: 50% of total hire charge

Less than 2 weeks before rental start date: 100% of the total hire charge

Epic Travel s.r.o. cannot postpone or transfer money from one hire to another.

They're big vans, can I drive them?

Yes, as long as you have two years of driving experience and meet the age requirements (23-75) you can drive our vans on a normal manual car license

Is there an age limit?

Yes, our insurers require you to be between 23-75 years old

How many people can stay?

Breeze 385

5 Seat belted seats

Flow 395

5 Seat belted seats

Spark 250

4 Seat belted seats

Whats included in the hire?

Hire of the campervan

Fully comprehensive insurance for one driver (additional drivers can be added)

Limited 2500km per rental

Cooking equipment, crockery, cutlery, camping gas

Full tank of fuel – please return it to us full

Full Water tank (Does not need refilling on return)

Paddle board, electric pump

Electric scooter

Who can drive the van?

Drivers between 23 and 75 years old with a valid EU license

License must be held for more than two years and

We also accept non EU licenses, please contact us to find out if your licence would be covered.

If you do not meet the above criteria please contact us and we can try to work out a deal with our insurers. Up to 3 additional drivers can be added for an additional cost based on the same criteria

What time is collection and drop off?

Collection times are between 15:00 and 18:00.

Drop off times are between 08:00 and 11:00.

If you need to get on the road sooner or want extend your trip we have an early pick up fee (€40) and late drop off fee (€40). These fees are subject to van availability.

Paying these fees allows you to:

Collect the van from 12:00

Drop of the van at 14:00

Where can I leave my car?

Cars can be left at our campervan parking facility, it is equipped with survelance cameras but is left at your own risk.

For those who live close by we can arrange for the driver to be collected.

Is it a manual or automatic gearbox?

Spark 250 – Manual

Flow 395 – Automatic

Breeze 385 – Manual

What about fuel?

All the Campervans use diesel. You will be provided a full tank of fuel and it should be returned with a full tank. The cooking gas does not need to be refilled.

Can we bring kids?

Of course, all of the seats have 3-point seat belts.

Flow 385 has the ISOFIX system built into the two rear seats.

ISOFIX child seats can be fitted easily and offer the highest degree of safety due to being robustly attached to the car body.

How about dogs?

Yes, they’re welcome too, we ask for a €30 cleaning fee to cover a deep clean after your visit.


And no dogs on the sofa or bed please, we need to protect our customers with dog allergies and need to prevent the hairs getting on any soft furnishings

Does the van get cold?

No, All the vans are equipped with heaters, that can be used all night and day long

So even in the depths of winter you’ll be super cosy and warm.

Do I need an electrical hook up?

Ideally yes, camping sites with an electric hook up is advised however our vans have battery storage that powers the 240v socket, fridge, tap, lights and TV.

Battery charging is also done off the engine when driving.

Can I smoke in the van?

No smoking or vaping is allowed in our campervan.

If evidence of smoking is found, a full valeting charge will be taken from your security deposit.

How can I book and pay?

Head over to the hire page

Request to book your dates

We will confirm the booking with you

Pay via bank transfer


Do I need to pay a deposit?

Yes this is required by our insurers, the security deposit is €1000 and is payable by bank transfer or cash before the start of the hire period.

The deposit covers the insurance excess in the unlikely event of an accident and the possibility of any damage to the campervan, fixtures or equipment during the hire. The security deposit will be refunded within14 days of the end of the hire less any cost of repairs, replacement, refuelling or cleaning charges and you will be provided with an itemised invoice detailing those costs.

What is the diesel consumption l/100km

Obviously your style of driving will dictate the amount of fuel consumed but according to the manual

Flow 395 Fuel consumption average: 11 l/100 km

Breeze 385 Fuel consumption average: 11 l/100 km

Spark 250 Fuel consumption average: 10 l/100 km


Is the vehicle fitted with a GPS tracker?

Yes this is for safety and security reasons